At LUVLIGHTMEOW, every order is carefully packaged with love and attention to help ensure it arrives safely.
Processing Time
Orders are typically processed within 1–3 business days after payment is received.
Shipping Carrier
Orders are shipped via USPS or UPS, depending on the destination, package size, and weight.
Tracking
Once your order ships, you'll receive a tracking number by email so you can follow your package's journey.
Delivery Times
Delivery estimates are provided by the shipping carrier and may be affected by holidays, severe weather, or other unforeseen circumstances. While we do our best to ship orders promptly, we cannot guarantee carrier delivery times.
Shipping Address
Please verify your shipping address before placing your order. LUVLIGHTMEOW is not responsible for packages that are delayed, lost, returned, or undeliverable due to an incorrect or incomplete address provided during checkout.
Lost or Stolen Packages
Once a package has been marked as delivered by the shipping carrier, responsibility transfers to the recipient. If your package cannot be located, please contact the shipping carrier first and check with members of your household, neighbors, or property management.
Damaged Packages
Please inspect your package upon arrival. If the shipping box appears damaged, take photos before opening it. Photos of the packaging and contents may be required to help us review your claim.
Crystal Packaging
Crystal jewelry, towers, carvings, spheres, and specimens are packaged with extra care using protective materials. Larger or more fragile pieces may require additional processing time before shipment.